Downtime Cost Calculator
Calculate what IT downtime costs your business per hour, day, and year
Affected by the outage
Used to calculate productivity loss
During business hours
Affects indirect cost calculation
Calculation Methodology
Revenue Loss: Direct loss of sales, transactions, and billable hours during the outage period.
Productivity Loss: Calculated as 75% of employee labor cost (salary ÷ 2,080 hours). Employees are still paid but cannot work productively.
Indirect Costs: Includes recovery effort, reputation damage, customer trust erosion, and delayed projects. Varies by industry (1.5x-3x base costs).
Annual Estimate: Based on industry average of 3 downtime incidents per year, each lasting approximately 4 hours.
Note: Actual costs vary based on timing (business hours vs. off-hours), incident severity, and business dependencies on IT systems.
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